Training.

In order to keep all Volkswagen Technicians and Service Advisors up-to-date and to constantly improve their skills, Volkswagen Middle East regularly organises technical, as well as non-technical, trainings for all of its partners across the region. The training courses focus on Volkswagen’s global After Sales standards and processes, new Volkswagen technologies, new repair and diagnostic methods and new Volkswagen models plus much more.


Technical Training
Volkswagen Middle East has developed a Technical Service Qualification and Training Plan which includes self-study programmes, multimedia CD's, training videos and trainer presentations, attendant exercises, hands-on exercises and evaluation tests. The utilisation of each is bound by strict international guidelines. The quantitative and qualitative factors are ascertained through an ongoing auditing of the training sessions.


Non-Technical Training
Customer-oriented service requires multi-talents for a wide variety of tasks. As such, Volkswagen Middle East offers a variety of training courses extending from basic training to specialised subjects for all of its Authorised Volkswagen Service Centres’ staff.

Volkswagen customers can rest assured that their car is in good hands at all Authorised Volkswagen Service Centres in the region.